Privacy Policy

Last updated: March 9, 2026

At EkSanjal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, and contact information
  • Account credentials and profile information
  • Payment information and billing details
  • Communications and correspondence with us

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referral sources and website usage patterns

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and managing accounts
  • Communicating with you about our services
  • Improving our website and user experience
  • Sending marketing communications (with your consent)
  • Complying with legal obligations and protecting our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

Please note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Types of cookies we use include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Team:

Phone

+977-9866373541

Address

Bharatpur, Chitwan, Nepal

Response Time

We respond to privacy inquiries within 30 days

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you via email or website notice for significant changes
  • Provide a summary of key changes when applicable

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.